SMS Terms & Conditions

If you provide your mobile phone number and consent to receive text messages, you may receive messages regarding:

• Shipment pickup and delivery updates

• Appointment confirmations and scheduling

• Dispatch and load status notifications

• Customer service communications

• Documentation requests

• Billing or account-related notifications

• Responses to inquiries initiated by you

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We do not send unsolicited marketing or promotional text messages without your express consent.

SMS Consent and Data Sharing

We respect your privacy and are committed to protecting the information you provide when opting in to receive SMS/text messages from us.

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Mobile information, including phone numbers, SMS opt-in data, and consent records, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

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Information obtained as part of the SMS consent process will be used solely for the purpose of communicating with you regarding our services, including shipment updates, dispatch communications, customer service, account-relate communications, and other business-related messages. 

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You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact New Heights Brokerage directly.

Message Frequency

Message frequency varies depending on your relationship with NH Logistics Inc./New Heights Brokerage LLC. and the services you request. You may receive multiple messages during the course of an active shipment.

Message & Data Rates

Message and data rates may apply depending on your wireless carrier and mobile plan.

Opting Out

You may opt out of receiving SMS messages at any time by replying:

STOP

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After you send STOP, you will receive one final confirmation message indicating you have been unsubscribed. No additional SMS messages will be sent unless you opt in again.

Help